So my phone company calls me today-- more than a month after I started trying to get DSL moved to my new house-- and tells me that they are ready to install it. Because, yes, indeed DSL is available at the neighborhood at the corner of Prince and Salem.

A cable modem and new Lynksys router after I had given up on them completely.

Evidently no one had actually been reading the notes on my account. Or if they were, no one knew what they meant.

On the bright side, the Rhea Lanna 1/2 price sale started today and I got a ton of stuff for my 6yo. And the best part? She has not yet figured out the difference between a consignment sale and Old Navy. Yes, I *am* savoring this while it lasts.

In other news...
So, in my interim position that I am not qualified to apply for when it comes open, I had to talk to someone today. In, like, an authoritative way. I am not sure that I am comfortable with that. I think I had rather confront plagiarizing students three times a week than have to be an administrator forever. I am much happier in my life when I am just arguing with students that yes, indeed, they do have something to say and they need to discover how they need to say it without me giving them an organizational plan.

My eight year old van is acting kind of iffy. I don't want a new one, because we are still paying for my husband's truck. I really would like to pay that off, then wait a year, and then buy a new family vehicle. So that probably means a substantial repair bill. And another two years.

So I really need to think of something good to counterbalance all this negative.
Let's see... I figured out why my groupwise was almost overflowing. I am forwarding my messages to my gmail account because groupwise was so wonky this summer. And all of those sent messages were cluttering up my server space. So I went from over 75% full to somewhere around 40%.

I talked with a couple guys I knew from college on Facebook today (besides the one I talk to regurlarly).

Mea had a good night at band. And her shy friend has a date for Homecoming. (Mea has a dress-- probably skipping the date).

All my kids are home and safe. And Todd dropped the boy off first so there was no awkwardness. (Boy who likes Mea needed a ride home from band; the shy friend always rides home with us).

Closing

So we finally closed on September 17. We passed all the inspections. We paid all the cost over-runs. So now we officially own our house (well, us and the bank).

We walked away about even, with only the Home Depot credit card remaining for what we owe on the old house. I promptly spent money that I should have spent on something else on a flat panel television, because I am a complete loser I want to have a tv that I can hang on the wall rather than taking up our floor space.

Right now, Todd is installing the bracket. The $80 bracket, mind you. Who ever heard of an $80 bracket to hang a tv with? He has spent the last 30 minutes drilling one hole out of the three that has to be drilled.

I am, while he does this, trying to write a paper outlining the debate about what the content of FYC should be. Should it be literature? Essays? Student work? Works from the disciplines? Fun, right?

Great News!!!

It took a plumber, but everything on the ADDI list is done.

As soon as the inspector can make it back, and he clears the house, then we can close. I can quit paying both my early occupancy fee AND my mortgage for the house I am selling (we let the buyers do some repairs in lieu of early occupancy).

I loved that little house on Oliver Street, but I am relieved that this will soon be over. I only need two things in life right now-- to close on our house and get my DSL hooked up.

To add to the fun, the city code inspector came and left my brother a list of code violations that their house has. Their house that they live in, that is... My parents actually own the house. So guess who is technically responsible for the work? My parents.

Three more calls to the lovely people who may or not provide DSL service to PRINCE and SALEM. If anyone in Conway has DSL, shouldn't it be the neighbourhoods at the corner of Prince and Salem?

Neither here nor there.

All this just to go to class tomorrow. Oh, but am I prepared? Not exactly. Because what have I been doing? Trying to get DSL set up.

DSL

I have been trying to get my DSL installed since August 22. It took until August 30 to get my landline moved over, so then I could order DSL, right? So I tried to find a phone number to call. No dice. So I try to just upgrade my service, thinking that would generate an order... (Contact #1).

I accidentally click on something, and a chat pops up. So I ask the guy how to get my service moved.

He evidently could not understand me. He just typed away at his script, providing answers to somebody else's questions. (Contact #2).

On Monday, Labor Day, I call. The tech, who obviously also does not understand what the problem is, tells me that my DSL will be turned on at "precisely 8 o'clock" the next night. (Contact #3).

At 8:22 pm, I call the phone number again, and the smart system tells me that my order would be completed between 8am and 8pm on Wednesday. (Contact #4)

The next evening, after 8, I get no smart system information. Just that they are closed. (Contact #5).

So on Thursday, I call and get a human. I think she said that her name was Kathy (but I would bet money that her mama did not name her that). She told me that my DSL had been on since Tuesday, but since it was not working for me, she open up a trouble ticket and gave me the number. She also said that they needed to run a line test, and someone would call me back in about two hours, but do not use the line for anything for the next 30 minutes. (Contact #6)

About an hour later, I called back, trouble ticket number in hand, ready to hear that I needed a service call, because it was still not working.

Somehow, the heavens heard me, and I got someone who understood English, instead of just speaking it.

So he tells me that my DSL move order was never put in, and he transferred me to sales, who told me that hot places would freeze before I could get a same day hookup. I complained about line noise (fearful that a bad connection would keep the DSL from working once I got it). (Contact #7)

A repair tech shows up at my door at 8:05 on Sunday morning (he did call first). He brought me a filter for my phone-- the noise comes from my (non-working) DSL modem.

This morning, I call yet again, because I still do not have internet. Man (who's English is shaky) tells me that I cannot have DSL-- that all the accounts are taken. Well, first he tells me that it is not available in my area. I told him it was, too. (really adult there). Then he tells me that all the slots are taken. I ask to speak to his supervisor, he hangs up on me. (Contact #8).

So I call back. And this time, I don't talk when the smart alec smart system asks me if the phone number that I am calling from is the phone number I am calling about. Instead, I wait. I wait out the smart alec smart phone system. My reward? A woman who spoke English as a first language. And she understood what I was asking. She answered questions. And when she didn't know, she asked. And she found out. Turns out, the system had down my phone number as being unavailable for DSL, but not my address. So she changed my phone number. And promises me DSL by Thursday. (Contact #9).

I am hopeful, but not exactly holding my breath.


 

Blogger Template Sponsored by Top 10 Best Business Web Hosting Reviews